Cancellation & Lateness Policy
When an appointment is made, a certain amount of time is reserved for just you! Rhythm Salon and Spa does what we can to be here when you need us, and we kindly ask that you be here when expected. Due to numerous missed appointments, we have established the following:
We require a credit card be on file to schedule and secure your appointment.
If you do not cancel your appointment within 24 hours of your service, you will incur a charge of $25.00.
If you are over 15 min. or more into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the service scheduled.
We understand that sometimes schedules change and therefore we request at least 24 hours notice when cancelling or rescheduling your appointment.
If you are over 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining time frame.
*Please note that appointments made within 24 hours may instead be cancelled or modified at least 4 hours prior to the appointment time to avoid a charge of $25.00.
Thank you for booking your service with Rhythm Salon and Spa, we can’t wait to pamper you!